Pearl IT Home Care Service Agreement

A Home Care Service Agreement gives you ultimate peace of mind that your computer is being regularly updated and checked for viruses and other problems, vastly reducing the likelihood of failures and security problems in the future. Moreover, you have instant access to one of our friendly technical experts to resolve any problems you do encounter.

Our pro active approach to maintaining your PC, even when it appears to be operating perfectly, is unique and means that the number and severity of problems you will encounter is massively reduced compared to the usual break and fix approach. Saving you time, money and possibly a lot of heartache in the future.

Our HomeCARE service is like having your own computer technician by your side, ready to help at any time.

Remote Instant Support

With instant remote Support, we can fix over 90% of computer problems remotely.

See Remote Support Section.

Our technicial engineers can remote login onto your PC securely and look into the problem you are experiencing. It is very secure, fast and reliable. This also means that we can fix many of your computer problems instantly without you having to wait for a technicial engineer to visit.

You just sit back and relax while our experts solve the problem right in front of your eyes often within minutes! And, if we cant fix it remotely then we can arrange for one of our engineers to visit you at your convenience.

Benefits of Home Care Agreements

All Home Care service contracts include regular comprehensive computer housekeeping and maintenance service.

The benifits are as follow

• Help to keep your data safe and secure
• Reduce the risk of your computer crashing Help to keep your computer running fast and efficiently
• Reduce the chance of serious problems which may cause you to lose information or be without the use of your computer for a long period
• Reduce the necessity for costly repairs

Home Care contracts also include telephone help and advice, instant remote technical support, and reduce rate onsite visits to resolve problems that cant be dealt with remotely (depending on contract level). Everything you need to keep your computer equipment safe, secure and trouble free.

Home Care Agreement Packages

We have four Home Care Agreement Packages – see table below. If you are unsure about which package is best for you, give us a call on 01582 792739 and we will assist you in choosing the most appropriate one.

 

*All prices valid for 12 months from date contract taken out.